Posts Tagged ‘Jewellery’

Musson Payment Options

Thank you for selecting a Musson Payment Plan.

An initial 20% deposit payment is payable immediately to secure your Musson piece. You then have the option of selecting a 2 month, 3 month, 4 month or 6 month plan.

The remaining balance will be equally split between your chosen number of months, with payments made every 30 days. You will receive an email notification with a secure link to make your scheduled payment.

You also have the option at any time to pay the remaining balance owing and receive your item. Please contact musson@musson.com.au if you would like to do this.  

Once the item is paid for in full, Musson will contact you within 48 hours to finalise the details for shipping, to make sure that delivery details are correct and that a suitable estimated delivery date can be arranged.

Return Policy, Cancelled Sales & Missed Payments

Musson’s 30-day Internet Order return or exchange offer applies to stock orders only, customer orders are excluded.

If your sale is cancelled for any reason, Musson reserves the right to charge a cancellation fee of 15% of any deposit already paid. Alternatively, you can transfer any deposit paid to Customer Credit, which can be spent online or instore at Musson within 12 months, and you will not be charged a cancellation fee.

If you do not make a payment as per your chosen payment plan, Musson will contact you to resolve. If despite contact you do not make payment as per the plan, Musson will consider the sale cancelled, and will refund any deposit paid less a 15% cancellation fee.

Any refunds payable will be paid to the same card that was used for payment and will take approximately 5-10 days to show in your account.